Roxen Consulting Services offerings
|Service||Benefit||Suggested time-span||Price model|
|Installation Service||Ensure that your Roxen product installations are properly installed and documented.||1-2 days||Please contact Sales|
|Implementation Service||Use expert resources to build a maintainable, reliable and performing site from the start.||5 days - 4 weeks|| Please contact Sales
|Maintenance Service||Receive expert assistance for occasional maintenance needs.||1-5 days|| Please contact Sales
|Upgrade Service||Enjoy the latest functionality and enhancements.||1-5 days|| Please contact Sales
|Performance Review Service||Get to know where your site's bottlenecks are and plan ahead for increased capacity.||3-5 days|| Please contact Sales
|Performance Advanced Tuning Service||Ensure that your site remains responsive under heavy load and provide plenty of room to grow in the future.||2-10 days|| Please contact Sales
|Tailored Engineering Service||Enhance your Internet applications around areas of business where extra functionality is needed.||1 day or more|| Please contact Sales
Make sure your software is installed and documented properly. Roxen Customer Services can assist installing and documenting Roxen products.
Use Roxen Customer Services' expert resources to build a maintainable, reliable and performing site from start. Our engineers can participate in:
- Implementation proposals
- System testing
- Code review
- Performance planning
- Acceptance testing
- Deployment assitance
- Fault tolerance planning
Roxen Customer Services implementations include:
- Business sites
- Enterprise portals
- Media sites
- Custom sites
Are you planning on moving to a new data centre or changing hardware? Roxen Customer Services offers a Maintenance Service to assist moving, re-installing and verifying your Roxen product installation for its new location.
Enjoy the latest functionality and enhancements. The Upgrade Service is designed to upgrade your site in the safest and smoothest possible way. Two kinds of services are offered:
- Upgrade to a new maintenance version.
- Upgrade to a new major version.
Suggested time-span for the Upgrade Service is 1-5 days, depending on the size of the installation. Single server installations will typically require less time than enterprise class installations with additional Acceleration Servers.
Performance Review Service
Find out where your site's bottlenecks are and plan ahead for increased capacity. A Performance Review Service includes in-depth analysis of templates, use of dynamically executed code, databases, cache utilization and more. Areas which can be covered at your option:
- Use of dynamic code (RXML)
- P-code compilation
- Acceleration Server utilization
- Databases usage
- Cache utilization
- Site benchmarks
Basic optimization assistance is included in this service and a detailed Performance Review Report with recommendations will be provided.
Suggested time-span for the Performance Review Service is 3-5 days, depending on the size of the installation. Single server installations will typically require less time than enterprise class installations with additional Acceleration Servers.
Note! After a completed Performance Review Service, we offer at your option a follow-up Performance Tuning Service.
Performance Advanced Tuning Service
Make sure that your site remains responsive under heavy load and provide plenty of room to grow in the future. After a completed Performance Review Service, we are able to offer this additional service to optimise and tune your site in selected areas of your choice. Roxen Customer Services offers expertise in the following areas:
- Template optimization
- Dynamic code optimization
- Cache optimization
- Load balancing tuning
- Database access optimizations
Suggested time-span for the Performance Tuning Service is 2-10 days, depending on the size of the installation. Single server installations will typically require less time than enterprise class installations with additional Acceleration Servers.
Tailored Engineering Service
Enhance your Internet applications around areas of business where extra functionality is needed. Roxen Customer Services provides extensive knowledge and experience in the following areas:
- Fault tolerance
- Installation Service
- Implementation Service
- Maintenance Service
- Upgrade Service
- Performance Review Service
- Performance Advanced Tuning Service
- Tailored Engineering Service
Want to know more?
If you want more information, please contact firstname.lastname@example.org, or call +46-8-441 39 00.